BLOOMEX FLOWERS Reviews and Complaints

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BLOOMEX FLOWERS Reviews

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  • Horrible Service- DON'T ORDER



    I ordered some flowers that were supposed to be a surprise for my elderly grandmother. The flowers were supposed to be delivered on Tuesday so I called her Thursday to see if she got them. She had not received the flowers even though the tracking order said they had been delivered. According to the delivery service, they had been delivered and were sitting on her front porch, even though I had asked for them to be delivered to her side door as she cannot get onto her porch. But the flowers were not there anyway. Trying to get to the bottom of the issue has been a complete hassle as they... More...
    (Delivery Services)
  • Poor delivery poor quality



    I am extremely disappointed in this Flower company. The flowers were promised the next day and arrived a day late in poor condition. The petals were falling, stems were dry and flowers were dead. This was called a "designer" bouquet by the sales person. And because it was a designer bouquet the sales person said this is why it was late arriving. The ads online are misleading. They make you think you are ordering from a local company. The flowers were assembled in Toronto and shipped from there. Do not order flowers from this company. More...
    (Delivery Services)
    Loika's Picture   Loika    0 Comments   Comments
  • Mini bouquet for too expensive price!



    J'ai commandé hier un bouquet de fleur qui est arrivé vraiment à 17h pile, soit vraiment au tout dernier moment de la plage de livraison. Comme je n'avais toujours pas eu du nouvelle du bouquet avant 17h pile j'ai essayé d'appeler le numéro qui était joint au courriel de livraison. Je suis tombé 3 fois sur la messagerie d'un certain Ike qui avait sa messagerie pleine, donc impossible de laisser un message. Puis j'ai rappelé plus tard et ai finalement réussi à laisser un message mais on ne... More...
    (Miscellaneous)
    onemorefrench's Picture   onemorefrench    0 Comments   Comments
  • BLOOMEX RUINS MY MOTHER'S MOTHERS DAY



    ON MAY 10, 2013 I ORDERED FROM BLOOMEX AN ARRANGEMENT TO BE DELIVERED THE SAME DAY TO MY MOTHER. IT DID NOT GET DELIVERED UNTIL ONE DAY AFTER MOTHERS DAY. WHAT A JOKE BLOOMEX BLACK LISTS PEOPLE WITH COMPLAINTS FROM LIVE CHAT BLOOMEX DOES NOT RETURN PHONE CALLS TO RESOLVE THIS ISSUE. I SUGGEST CALLING YOUR LOCAL FLORIST AND AVOIDING ORDERING FROM BLOOMEX. LETS SEE HOW LONG THEY STAY IN BUSINESS WITHOUT ANY CUSTOMERS. I AM VERY DISAPPOINTED, AND WILL BE FILING A COMPLAING WITH CONSUMER AND CORPORATE AFFAIRS. AS FAR AS I AM CONCERNED BLOOMEX HAS LOST MY BUSINESS AND EVERYONE ELSE I CAN TWEET... More...
    (Delivery Services)
  • Wowed by Bloomex!



    I was about to have a large party at home and decided to add a touch of elegance to the living room décor. I really didn%u2019t want to run out to a store so I searched for an online florist in my area and found Bloomex. They turned to have a great selection of bright colorful flower arrangements and it was easy to choose something. Delivery was fast and I saved a lot of time having it brought to my doorstep. I was really pleased as it was a perfect fit to my interior so just added this company to my contact list and would most surely consider them for future. More...
    (Delivery Services)
    Laura1111's Picture   Laura1111    0 Comments   Comments
  • fast and simple



    I found Bloomex system being incredibly simple to check the order current status. They just keep you e-mailed about each step and change the order status accordingly. Right after it left for delivery I got a tracking number so that I could check what is going on any moment. I immediately heard from my friend who was more than delighted with my choice and the gift, itself. I will most assuredly keep this company in mind for the future. More...
    (Delivery Services)
    RitaA's Picture   RitaA    0 Comments   Comments
  • Very poor customer serivce



    The first time I ordered with Bloomex they were unable to make the delivery in time. By then my Mom had left the hospital and they wanted extra money for a home delivery. I opted for a store credit (minus the delivery cost). Then when I was ready to use it I also had a coupon. They would not let me use the coupon at the same time as my store credit. Everyone I talked to was very rude about it. So, I made the new order without my discount and had to pay the full delivery again even though I had enough credit to cover it. No one at Bloomex understands the value of repeat customers. I will... More...
    (Holiday shopping reviews)
    sd122's Picture   sd122    0 Comments   Comments
  • FLOWER



    TERRIBLE CUSTOMER SERVICE. DELIVERY NOT ON TIME. TRYING TO CONTACT A CUSTOMER REP. IS IMPOSSIBLE! YOU GET TRANSFERRED ALL OVER THE PLACE. MY RECOMMENDATION: STICK WITH AN AMERICAN COMPANY - LOCAL. ALSO, AS FAR AS INFORMATION BEING COMPUTERIZED, NOT! I ASKED WHEN I FINALLY GOT A PERSON AFTER 5 TRIES, AND SHE INFORMED ME THAT WHEN THE DRIVERS RETURN TO HOME BASE, THEY WILL TURN IN THEIR HAND WRITTEN ROSTER, SO ONE WILL NOT KNOW IF THEIR DELIVERY WAS MADE UNTIL THE NEXT DAY. NEVER AGAIN. WILL STICK WITH PROFLOWERS!!!!! More...
    (Miscellaneous)
    WANDANGEIST's Picture   WANDANGEIST    0 Comments   Comments
  • Non Delivery Of Flowers



    Flowers Ordered from BloomEx were never Delivered. It was my sister's in law milestone birthday and I had ordered plants in a basket from BloomEx ,to be delivered on her bithday Dec. 24,2009. Order #508623 is the order number. They may have subcontracted it out to another florist. However the receipt that I have with the order number is from BloomEx. Customer sevice people should never hang up on customers even if they can't help. More...
    (Cable TV)
  • Flower Delivery



    On Dec. 17th I ordered flowers to be delivered to my sister in law for her birthday on Dec. 24th. The flowers were not delivered. There is no one at Bloomex who knows how to talk to a customer. I've been kept on hold for customer service only to be told to leave my number and someone will call back. No one did. I called again and spoke to "orders" , that operator couldn't help me and hung up on me. It's been a miserable experience. Avoid them. More...
    (Cable TV)
    joycew200's Picture   joycew200    0 Comments   Comments
  • Reading between the lines of policy



    Just like so many, I had the unfortunate experience of placing an order with Bloomex before reading the numerous complaints about their delivery service, products and customer services on message boards. And like so many, I paid for it literally and figuratively. Here's my experience with Bloomex. I'll warn you now that it's lengthy, but I believe that it's still worth a read since it may save you time and money in the future. I decided to order Valentine's Day flowers for my girlfriend. I ordered them 6 days before Valentine's Day and paid the extra... More...
    (Delivery Services)
    vincent10's Picture   vincent10    0 Comments   Comments
  • DO NOT BUY FROM THIS COMPANY!



    I've ordered flowers with a vase and a teddy bear from this Ontario based company two days in advance, to be delivered in Toronto. I've also paid a premium for morning delivery. Not only were the flowers not delivered in the morning, the order was wrong and I was unable to get an update as to its status as this company does not have live customer service representatives and the online help has no authority to respond to anything beyond the simplest inquiries. I would highly recommend that you do not order from them as smaller, local flower shops offer much better and... More...
    (Delivery Services)
    Romkush's Picture   Romkush    0 Comments   Comments

BLOOMEX FLOWERS Reviews By Product


BLOOMEX FLOWERS Comments


NATURALLYYOURS says: (5 years ago)
 0
EVERYONE NEEDS TO STOP USING BLOOMEX
THEY ARE THE WORST IN CUSTOMER SERVICE
IT IS TIME CANADIANS PUT TIS COMPANY INTO BANKRUPTSY




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